Warranty Policy


Scope of Warranty

SUZUKI MOTORCYCLE INDIA LIMITED, (here in after called as SMIL) offers warranty for Suzuki Motorcycle model "SlingShot Plus, GS150R & Hayate" (here in after called as "Products") manufactured in its Gurgaon plant and sold through its authorized dealers. Suzuki Motorcycle India Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 30,000 kms whichever occurs earlier of its operation.

Condition of Warranty

The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 6 Free Services as per the given schedule
  • All 9 Paid Services as per the given schedule
  • Maintaining the service record given in the Owners Manual duly signed by SMIL authorized dealer for each of the 6 Free & 9 Paid Services availed

The claim for ex-change (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIL authorized dealer with the affected motorcycle.

The expenses if any for bringing the affected motorcycle to SMIL authorized dealer has to be borne by customer only.

Customer produces the Owners Manual in original, to enable SMIL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIL shall not be liable in any manner to replace them.

However SMIL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through SMIL are subject to the acceptance of the respective manufacturers.

SMIL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIL.

Warranty Claims will only be handled through SMIL authorized dealers & will not be entertained directly by SMIL at all.

SMIL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIL authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.

Limitation of Warranty

Warranty is not applicable to :

  • Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments
  • Normal service wear and tear items (i.e.) Brake Shoes, Brake Pads, Shims / Fasteners, Drive Chain, Sprockets, Clutch Plates, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bulb
  • If recommended Engine Oil/Lubricants are not used or if they are not replaced at the recommended interval
  • Use of non- genuine parts (or) accessories not approved by SMIL which affects the performance and reliability of the motorcycle
  • Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol/fuel

If any of the free or paid service is not done as per schedule, the warranty tends to stand void. Parts of the vehicle have been subjected to misuse, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIL on their motorcycles.

Parts of the motorcycle getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollution.

Motorcycle used for any Competition (i.e.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. SMIL undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts. Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki motorcycles. Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.

The company is not liable for any delay in servicing due to reasons beyond the control of the company or any of SMIL authorized dealer.

SMIL reserves the right to make any changes in the design or to add any improvement(s) on the motorcycle at any time without incurring any obligation to make the same on the motorcycle previously supplied (or) sold /manufactured.

Also the conditions of this warranty are subject to alterations without any notice. This warranty is the entire written warranty given by SMIL for your motorcycle, and no employee, SMIL authorized dealer (or) other person is authorized to extend or enlarge the terms of warranty. Decision regarding warranty settlement shall be taken by SMIL and shall be final and binding on all concerned.

ALL DISPUTES WILL BE SUBJECTED TO JURISDICTION OF (NEW DELHI)

The contents in this page may be changed without notice. All rights are reserved by SUZUKI MOTORCYCLE INDIA LTD. No one is allowed to make copies of, reproduce, change or modify any part or all the contents of this page without expressed permission of SUZUKI MOTORCYCLE INDIA LTD.

 

Scope of Warranty

SUZUKI MOTORCYCLE INDIA LIMITED, (here in after called as SMIL) offers warranty for Suzuki Scooter model "ACCESS & SWISH" (here in after called as Products) manufactured in its Gurgaon plant and sold through its authorized dealers. Suzuki Motorcycle India Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 24,000 kms whichever occurs earlier of its operation.

Condition of Warranty

The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 6 Free Services as per, the given schedule
  • All 6 Paid Services as per the given schedule
  • Maintaining the service record given in the Owners Manual duly signed by SMIL authorized dealer for each of the 6 Free & 6 Paid Services availed

The claim for exchange (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIL authorized dealer with the affected Scooter. The expenses if any for bringing the affected Scooter to SMIL authorized dealer has to be borne by customer only
  • Customer produces the Owners Manual in original, to enable SMIL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIL shall not be liable in any manner to replace them. However SMIL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

However SMIL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through SMIL are subject to the acceptance of the respective manufacturers.

  • SMIL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIL
  • Warranty Claims will only be handled through SMIL authorized dealers & will not be entertained directly by SMIL at all
  • SMIL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIL authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages

Limitation of Warranty

Warranty is not applicable to :

  • Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments
  • Normal service wear and tear items (i.e.) Brake Shoes, Shims / Fasteners, Drive Chain, Sprockets, Clutch Plates, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bull
  • If recommended Engine Oil/lubricants are not used or if they are not replaced at the recommended interval
  • Use of non-genuine parts (or) accessories not approved by SMIL which affects the performance and reliability of the scooter
  • Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol/fuel

If any of the free or paid service is not done as per schedule, the warranty tends to stand void. Parts of the vehicle have been subjected to misuse, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIL on their Scooters.

Parts of the Scooter getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollutions.

Scooter used for any Competition (Le.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. SMIL undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts.

Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki Scooters.

Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.

ALL DISPUTES WILL BE SUBJECTED TO JURISDICTION OF (NEW DELHI)

The contents in this page may be changed without notice. All rights are reserved by SUZUKI MOTORCYCLE INDIA LTD. No one is allowed to make copies of, reproduce, change or modify any part or all the contents of this page without expressed permission of SUZUKI MOTORCYCLE INDIA LTD.

Loading